S
Svasamm
Solutions Testimonials Contact About Us
Services Testimonials Contact About Us

Privacy Policy

Last Updated: November 7, 2025

1. Introduction

Svasamm Research Pvt Ltd ("Svasamm," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our business process automation services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Register for our services
  • Fill out a contact form
  • Subscribe to our newsletter
  • Request a consultation or demo
  • Communicate with us

This information may include:

  • Name (first and last)
  • Email address
  • Phone number
  • Company name and position
  • Business address
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

2.3 Business Data

When you use our automation services, we may collect and process business data that you provide or that is generated through the use of our platform, including workflow information, analytics data, and integration data.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services
  • Process your requests and transactions
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Send you marketing and promotional communications (with your consent)
  • Monitor and analyze usage and trends to improve our services
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations
  • Personalize your experience on our platform

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context:

  • Contract: Processing is necessary to perform our contract with you
  • Consent: You have given us explicit consent to process your information
  • Legitimate Interests: Processing is in our legitimate business interests
  • Legal Obligation: Processing is necessary to comply with the law

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Cloud hosting providers
  • Email service providers
  • Analytics providers
  • Payment processors
  • Customer support tools

5.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • End-to-end encryption for data transmission
  • Secure data storage with access controls
  • Regular security assessments and audits
  • Employee training on data protection
  • ISO 27001 certified security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your information
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

8.1 Marketing Communications

You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any marketing email or by contacting us directly.

8.2 Cookies

You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our services may not function properly without cookies.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer personal information internationally, we ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses approved by the European Commission
  • Adequacy decisions
  • Other legally approved mechanisms

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Significant changes will be communicated via email or a prominent notice on our website.

13. Facebook Platform Policy Compliance

If you access our services through Facebook or connect your Facebook account to our services:

  • We collect only the information you authorize through Facebook's permission dialogs
  • We comply with Facebook's Platform Policy and Data Use Policy
  • You can revoke our access to your Facebook data at any time through your Facebook settings
  • We do not use Facebook data for purposes other than those disclosed to you

19. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: mithun@svasamm.com
  • Phone: +91 (821) 782-0249
  • Address: Nabagram, Konnagar, Hooghly, West Bengal 712246, India
S
Svasamm

Leading provider of business process automation solutions for medium and large-scale enterprises worldwide.

Nabagram, Konnagar, Hooghly, WB 712246
+91 (821) 782-0249
mithun@svasamm.com

Solutions

  • Process Automation
  • Data Integration
  • Analytics Platform
  • Security & Compliance
  • Team Collaboration

Resources

  • Documentation
  • Case Studies
  • Best Practices
  • Support Center

Company

  • About Us
  • Contact

Legal

  • Privacy Policy
  • Terms of Service
  • Security
  • Compliance
  • Cookie Policy

© 2025 Svasamm. All rights reserved.