Last Updated: November 7, 2025
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Svasamm Research Pvt Ltd ("Svasamm," "we," "us," or "our") regarding your access to and use of our website, services, and business process automation platform (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.
You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.
If you are using the Services on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms.
To access certain features of our Services, you may be required to create an account. When creating an account, you agree to:
We reserve the right to suspend or terminate accounts that violate these Terms or contain false information.
Svasamm provides business process automation solutions, including but not limited to:
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice.
Access to certain Services may require payment of fees. All fees are quoted in the currency specified at the time of purchase and are non-refundable except as required by law or as explicitly stated in these Terms.
For subscription services, you authorize us to charge your payment method on a recurring basis according to your chosen billing cycle. You are responsible for maintaining valid payment information.
We may change our fees at any time. We will provide you with reasonable notice of any fee changes, and the changes will apply to subsequent billing cycles.
All fees are exclusive of applicable taxes, duties, and governmental charges. You are responsible for paying all such amounts.
You agree not to:
The Services, including all content, features, functionality, software, and design, are owned by Svasamm and are protected by copyright, trademark, patent, and other intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your business purposes.
You retain ownership of any data, content, or materials you submit through the Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive license to use, copy, modify, and display such content solely to provide and improve the Services.
Our collection and use of personal information is governed by our Privacy Policy. By using the Services, you consent to our data practices as described in the Privacy Policy.
We implement industry-standard security measures to protect your data, but we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account information.
We strive to maintain 99.9% uptime for our Services. However, we do not guarantee uninterrupted access and are not liable for any downtime except as specified in your service agreement.
Scheduled maintenance will be communicated in advance whenever possible.
Our Services may integrate with third-party applications and services. We are not responsible for the availability, accuracy, or content of third-party services. Your use of third-party services is subject to their respective terms and privacy policies.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SVASAMM, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED US DOLLARS ($100), WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Svasamm and its officers, directors, employees, contractors, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to:
These Terms remain in effect while you use the Services.
You may terminate your account at any time by contacting us or using the account cancellation feature.
We may suspend or terminate your access to the Services at any time, with or without cause or notice, including if we believe you have violated these Terms.
Upon termination, your right to use the Services will immediately cease. We may delete your User Content following termination, subject to applicable data retention requirements.
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Hooghly, West Bengal, India, and you consent to the personal jurisdiction of such courts.
Before filing any legal claim, you agree to attempt to resolve disputes informally by contacting us. If we cannot resolve the dispute within 30 days, either party may pursue formal proceedings.
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
Your continued use of the Services after changes take effect constitutes acceptance of the modified Terms.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Svasamm regarding the Services.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control.
If you access our Services through Facebook or connect your Facebook account:
If you have any questions about these Terms, please contact us:
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.